Repeat Prescriptions

Please allow 48 hours for your prescription.  When you need to order further supplies of your medication please bring in the right hand side of your prescription clearly indicating which medication it is you require and clearly indicating where you would like your prescription to go.  If you wish to order your repeat medication by email, please get a form from reception and complete and return.  Please make sure that you follow the guidelines outlined in the form.

It is now generally accepted that the taking of prescription requests over the telephone is unsafe and can lead to avoidable errors. National guidelines discourage the use of telephoned repeat prescription requests and on a practical and safety aspect this may block telephone lines which might otherwise have been used for dealing with medical emergencies.

Online Prescriptions
You are now able to book your repeat prescriptions via the systmonline website.  In order to do this, you will need to call into the surgery after 11am Monday to Friday and speak to a receptionist, who will run off your registration information which will include a username and password which is specifically for you.  Once you have logged in using the information given to you, you will be able to change your password.
 
You are also able to request an appointmet via this process as well.
 
Please note that each member of a family will need their own username and password details as it is unique to each patient.  Children under the age of 16 can be registered by a parent/guardian, but once they have reached 16 their registration will be automatically cancelled and they will have to come in to re-register.
 
If you lose or forget your log-in and password details, please come back into the surgery and we can re-register you again and issue you with a new username and password.



Prescription Policy

Chadwell Medical Centre’s policy is not to accept telephoned prescription requests but to hand in repeat requests. All patients on regular repeat medication should have a medication check with the doctor or nurse at least annually, but in some cases more frequently. This not only good medical practice but is for your own safety.

Please ensure that you make an appointment for a medication check before your review date expires.  Your review date can be found on the right hand side of your prescription next to the name of your medication.

Please do not let your medication run out – remember your medication is your responsibility.